Last updated: 2026-07-20
1. Acceptance of Terms
By purchasing or using SwooshRank ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, do not use the Service. SwooshRank ("we," "us," or "Company") operates the Service.
2. What We Provide
SwooshRank builds and operates an AI-powered marketing and marketing-operations workforce for your business. For a subscription fee, we configure AI workers that connect to the marketing and business tools you already use and perform tasks on your behalf — for example research, follow-up, content and outreach drafting, monitoring, and reporting — working alongside your team and your existing tools rather than replacing them. Our team is involved in scoping, onboarding, configuration, and ongoing support. Where you authorize it, we connect to third-party accounts you control (such as your Google Business Profile or social accounts) to perform the specific tasks you request. Engagements typically begin with a consultation call to determine which tasks apply to your business.
3. No Guaranteed Results
Search and AI rankings depend on many factors outside our control, including the policies of Google, OpenAI, and other platforms, your market, and your competitors. We do not guarantee any specific ranking, placement, traffic volume, lead volume, or business outcome. We commit to performing the work described above with reasonable skill and care.
4. Subscription, Billing, and Refunds
The Service is sold on a subscription basis, billed monthly or annually, plus any optional add-ons you select, at the prices and terms presented to you at checkout on our pricing page. Any promotional or coupon pricing applies as described at the time you redeem it and remains in effect for as long as your subscription stays active under the terms of that promotion. Billing is processed by Stripe and charged to your payment method at the start of each billing period. You may cancel at any time; cancellation takes effect at the end of the current billing period. We offer a 30-day money-back guarantee from your initial purchase — contact us within 30 days for a full refund of the amount you paid. Outside the guarantee window, fees for completed billing periods are non-refundable.
5. Your Responsibilities
You are responsible for the accuracy of the business information you provide and for your authority to use any business name, brand, logo, domain, website, and Google Business Profile you ask us to work with. You agree to use the Service only for a legitimate, lawful business and not to provide false, misleading, or infringing information. We may decline, suspend, or terminate service for businesses engaged in unlawful, deceptive, or prohibited activity.
6. Intellectual Property
On full payment, the content we publish for you and any domain we register on your behalf are yours. You grant us a license to use your business information, brand assets, and content as needed to build, host, operate, and improve the Service while your subscription is active. We retain ownership of our underlying platform, templates, tooling, and processes.
7. Cancellation and Termination
You may cancel from your account or by contacting us. On cancellation or termination, the AI workforce and any connected tasks cease at the end of your paid period. We may retain records as required by law. We may suspend or terminate the Service immediately if you breach these Terms. Provisions that by their nature should survive termination — including disclaimers, limitation of liability, and indemnification — survive.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL PRODUCE ANY PARTICULAR RANKING OR BUSINESS RESULT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SWOOSHRANK OR ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless SwooshRank and its affiliates from any claims, damages, or costs (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
11. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law provisions. You agree to the exclusive jurisdiction of the courts located in Delaware for any dispute arising from these Terms.
12. Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
13. SMS and Text Messaging
If you use the review-request add-on, you authorize SwooshRank to send SMS on your behalf to customers for whom you have obtained, and can document, prior express consent; you are responsible for that consent. For recipients: message frequency varies (typically a single review request per completed service); message and data rates may apply; reply STOP to unsubscribe and HELP for help. Wireless carriers are not liable for delayed or undelivered messages. Full details are in our SMS messaging terms.
14. Contact
Questions about these Terms? Email hello@swooshrank.com.